Terms of use

1. Agreement to these Terms

These Terms of Use (the “Terms”) form a binding agreement between you and Hypebox (“Hypebox”, “we”, “us”, or “our”) governing your access to and use of Staks, our business management platform at staksai.com and app.staksai.com, together with related applications, APIs, and services (collectively, the “Service”).

Staks is operated by Hypebox through Hypebox Media SARL (Beirut, Lebanon) and Hypebox For Marketing and PR (Dubai, UAE). By creating an account, accessing, or using the Service, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Service.

If you use the Service on behalf of an organization, you represent that you are authorized to bind that organization to these Terms, and “you” refers to that organization.

2. Definitions

• “Customer” — the organization that registers for and uses the Service.
• “User” — an individual authorized by a Customer to access the Service (e.g., owner, admin, or team member).
• “Customer Content” — the data, records, and files that Customers and Users submit to or create within the Service.
• “Order” — a subscription plan, order form, or purchase for the Service.

3. Eligibility and accounts

• You must be at least 18 years old and capable of forming a binding contract to use the Service.
• You must provide accurate account information and keep it up to date.
• You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. Notify us promptly of any unauthorized use.
• Customers are responsible for their Users, for configuring roles and permissions appropriately, and for ensuring their Users comply with these Terms.

4. The Service and license

Subject to these Terms, Hypebox grants you a limited, non-exclusive, non-transferable, revocable right to access and use the Service for your internal business purposes during your subscription term.

The Service is provided on a software-as-a-service basis. We may update, improve, or modify features from time to time. We may also release features that are beta, preview, or experimental; these are provided “as is” and may be changed or discontinued.

5. Subscriptions, fees, and billing

• Access to some features requires a paid subscription or the purchase of credits, as described at the time of purchase or in an applicable Order.
• Fees are stated exclusive of taxes unless otherwise noted; you are responsible for applicable taxes.
• Unless stated otherwise, subscriptions renew automatically for successive periods until cancelled, and fees are non-refundable except where required by law.
• We may change pricing on a prospective basis with reasonable notice. Continued use after a price change takes effect constitutes acceptance.
• Late or failed payments may result in suspension or termination of access.

6. Customer Content and ownership

• Your data is yours. As between you and Hypebox, the Customer owns all right, title, and interest in its Customer Content. We do not claim ownership of it.
• License to us. You grant Hypebox a worldwide, limited license to host, store, process, transmit, display, and otherwise use Customer Content solely to provide, secure, maintain, and improve the Service and as instructed by you.
• Your responsibilities. You are solely responsible for your Customer Content, including its accuracy and legality, and for having all necessary rights, consents, and lawful bases to submit it (including any personal data of employees, clients, or third parties) and to have it processed through the Service and its subprocessors.
• Data handling. Our processing of personal data within Customer Content is described in our Privacy Policy, under which we act as your processor.

7. Acceptable use

You agree not to, and not to permit any User or third party to:

• Use the Service in violation of any applicable law or regulation;
• Upload or transmit unlawful, infringing, defamatory, or harmful content;
• Infringe the intellectual property, privacy, or other rights of others;
• Attempt to gain unauthorized access to the Service, other accounts, or our systems;
• Interfere with, disrupt, or overload the Service, or circumvent security, rate limits, or access controls;
• Reverse engineer, decompile, or attempt to derive source code, except to the extent permitted by law;
• Resell, sublicense, or provide the Service to third parties except as expressly permitted;
• Use the Service to build a competing product, or to scrape or harvest data other than your own; or
• Use the Service to send unsolicited communications or malware.

We may investigate suspected violations and take appropriate action, including suspension or termination.

8. Third-party services and integrations

The Service integrates with third-party services (such as Google sign-in, email delivery, hosting, and AI providers) and may allow you to connect external tools through APIs or access tokens. Your use of third-party services is governed by their own terms and policies. We are not responsible for third-party services, and enabling an integration authorizes the exchange of data necessary for it to function.

9. AI features

The Service includes AI-assisted features that generate outputs based on your inputs and data. You acknowledge that:

• AI outputs may be inaccurate, incomplete, or unsuitable, and can vary;
• You are responsible for reviewing and verifying AI outputs before relying on them, particularly for financial, accounting, tax, payroll, legal, or other consequential decisions; and
• AI features are provided as a convenience and do not constitute professional (financial, legal, tax, or accounting) advice.

10. Intellectual property

The Service, including all software, design, text, graphics, and trademarks (excluding Customer Content), is owned by Hypebox or its licensors and is protected by intellectual-property laws. Except for the limited rights expressly granted in these Terms, no rights are granted to you. “Staks”, “Hypebox”, and related logos are our marks and may not be used without our prior written permission.

If you provide feedback or suggestions, you grant us a perpetual, royalty-free right to use them without obligation to you.

11. Confidentiality

Each party may access the other’s confidential information. Each party agrees to protect the other’s confidential information with reasonable care and to use it only as necessary to exercise rights and perform obligations under these Terms. This does not apply to information that is public, independently developed, or rightfully obtained without confidentiality obligations.

12. Disclaimers

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE”, WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT OUTPUTS (INCLUDING AI OUTPUTS) WILL BE ACCURATE OR RELIABLE. YOU USE THE SERVICE AT YOUR OWN RISK.

Staks is a tool to help you manage your business. It is not a substitute for professional financial, accounting, tax, or legal advice, and we are not your accountant, auditor, or legal advisor.

13. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

• NEITHER PARTY WILL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING OUT OF OR RELATING TO THE SERVICE.
• HYPEBOX’S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE WILL NOT EXCEED THE AMOUNTS YOU PAID TO US FOR THE SERVICE IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM (OR, IF YOU USE THE SERVICE FREE OF CHARGE, USD 100).

Some jurisdictions do not allow certain limitations, so some of the above may not apply to you.

14. Indemnification

You agree to indemnify and hold harmless Hypebox and its affiliates, officers, and employees from any claims, damages, liabilities, and expenses (including reasonable legal fees) arising out of your Customer Content, your use of the Service, or your violation of these Terms or applicable law.

15. Term, suspension, and termination

• These Terms apply while you use the Service.
• You may stop using the Service and close your account at any time.
• We may suspend or terminate your access, with or without notice, if you breach these Terms, fail to pay, create risk or legal exposure, or if required by law.
• Upon termination, your right to use the Service ends. You may request an export of your Customer Content within a reasonable period after termination, after which we may delete it in accordance with our Privacy Policy and retention practices.
• Sections that by their nature should survive termination (including ownership, confidentiality, disclaimers, limitation of liability, indemnification, and governing law) will survive.

16. Changes to the Service and Terms

We may modify the Service or these Terms from time to time. When we make material changes to these Terms, we will update the “Last updated” date and provide reasonable notice where appropriate. Your continued use of the Service after changes take effect constitutes acceptance. If you do not agree to the updated Terms, you must stop using the Service.

17. Governing law and dispute resolution

These Terms are governed by the laws of Lebanon, without regard to conflict-of-laws principles. The parties agree to submit to the exclusive jurisdiction of the competent courts of Beirut, Lebanon for any dispute arising out of or relating to these Terms or the Service, except that either party may seek injunctive relief in any court of competent jurisdiction to protect its intellectual property or confidential information.

18. General

• Entire agreement. These Terms, together with the Privacy Policy and any Order, are the entire agreement between you and Hypebox regarding the Service.
• Severability. If any provision is held unenforceable, the remaining provisions remain in effect.
• Waiver. Failure to enforce a provision is not a waiver of it.
• Assignment. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets.
• Force majeure. Neither party is liable for delays or failures caused by events beyond its reasonable control.
• Notices. We may provide notices by email or through the Service. Legal notices to us should be sent to info@hypebox.agency.

19. Contact us

Questions about these Terms:

• Email: info@hypebox.agency
• Hypebox Media SARL — George Castro Street, Khanamerian Bldg., Badaro, Beirut, Lebanon
• Hypebox For Marketing and PR — Damac Hills, Dubai, United Arab Emirates